Become an Ambassador
If you are interested in becoming an NCOM Ambassador, fill out our Volunteer Interest Form.
Goals
- Increase NetVU member engagement by driving conversations on NCOM and growing NetVU’s volunteer base.
- Ensure NCOM is a vibrant, thriving online discussion forum that represents NetVU members.
- Build awareness of NCOM as the consistent resource for solutions, knowledge-sharing, and peer-to-peer connections.
Responsibilities
- Adhere to NCOM Code of Conduct.
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Be an active contributor on NCOM, responding to unanswered posts in the communities to which you belong - even if it's to ask another member for feedback. Unanswered posts are posts without a helpful comment for more than two business days.
- Start a new discussion thread or share a library resource twice a month. Non-product specific posts and resources should go to the General Discussion HUB.
- Help create a more robust library by sharing relevant resources from your firm. Resources you might share include: how-tos, workflow examples, and templates.
Commitment & Communication
- Terms run July 1 – June 30 annually.
- Communication for program-related instructions will be via email from NetVU staff.
- Dedicate at least 30-60 minutes per month to scanning NCOM for unanswered posts, responding to posts to share knowledge and resources, and starting new discussion threads.
- While you’re serving as an NCOM Ambassador, you’ll be recognized with a ribbon on your NCOM profile.
Best Practices
- Help members know you who are by adding your Vertafore products, versions, and agency size/number of users to your Discussion Signature.
- If you don't have specific advice for an unanswered post, please reach out to another NetVU member or someone in your firm who might be better equipped to reply.
- Tag specific members by using the “@” symbol and typing their name.
- If you’re unsure if your contribution should be shared publicly or have other questions, contact Community & Connections Manager, Brittany Aman.