Choosing the Right Training Courses for New Insurance Professionals
Nancy Langton, Partner | New Level Partners, LLC | NetVU Silver Partner
New hires in the insurance industry require a bespoke, tailored approach to onboarding. And selecting the right courses for new insurance professionals can feel tough. The skills your new hires need are wide and varied, and can differ greatly from employee to employee. So how do you choose the right programs for your new hires?
The 3 training courses new insurance professionals must take:
Each insurance agency will have its own niche, which should be reflected in your onboarding training. However, there are three topics that all new insurance professionals should take:
1. Communication and negotiation skills
Superb communication skills aren’t unique to the insurance industry, but they are paramount for success within this sector. Coupling this with negotiation skills is a sure-fire way to prepare your new hires for success! Including these topics in your onboarding training will ensure better communication with colleagues, peers and clients, and better wins for your organization.
2. An overview of the insurance industry
Some of your new hires may not have worked in the insurance industry before. This may mean that they have their own, incorrect opinions of what each element of your offering entails. So, it’s paramount that you include an overview of the insurance industry in the onboarding training. This training should include an overview of insurance basics, such as an introduction to risk management, underwriting and P&C insurance – and much more!
3. Commercial Lines Coverage™
Commercial Lines Coverage Basics™ addresses the key topics all insurance professionals need to know. This training provides a great overview and is ideal for those new hires that fall into your ‘high-level industry knowledge’ group, such as sales, service or administrative staff. This training will give new hires the overview they need on a range of topics from Property Ratings through to Umbrella Liability.
Looking for the best ready-start training courses?
If you’re looking for ready-start training courses for new insurance professionals, then head to My Agency Campus now.
New Level Partners (NLP), founded in 2001, specializes in training solutions for the Property and Casualty Insurance Industry. NLP designs, develops, and delivers customized and interactive training programs, both instructor-led and web-based. Learn more at https://www.newlevelpartners.com
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