Your staff faces new challenges today with rising insurance rates and changing carrier appetites, leading to more demanding clients seeking options and alternatives. They spend more time explaining higher rates and searching for solutions due to non-renewals, while also managing back-office operations that divert resources from customer-facing activities.
Adding more staff is difficult and costly, but outsourcing with Staff Boom offers scalable insurance solutions, allowing your team to focus on client retention and business growth.
The Benefits of Outsourcing
By outsourcing policy entry, endorsement and renewal processing, COIs, FNOLs, loss run ordering, MVR reviews, accounting, carrier downloads, proposal creation, call routing, and other tasks optimizes your productivity and keeps your top talent focused on your agency’s core competencies.
Outsourcing is also more economical than having to hire more staff. For example, with Staff Boom’s outsourcing services, you can save up to 50% or more with our team. Depending on the state, a full-time employee in the U.S. can cost $53,000 or higher per year, with Staff Boom you can get a full-time employee for a fraction of that cost. You can reinvest the money you save in marketing, operational or sales efforts to grow your business.
If you are concerned about whether the outsourcing team can work with your agency management system, don’t worry Staff Boom’s staff is trained to use the AMS360 system for the majority of tasks. Unlike others in the outsourcing industry, we can tailor processes to meet your specific needs, including assisting with special projects. If it can be documented, Staff Boom can do the work.
Fully Committed to Our Agency Partners
Your success is our success. Staff Boom provides round-the-clock training so we can get up and running without downtime. We work the hours you want us to. You’ll receive monthly reports/KPIs to see a list of the tasks completed, cost per transaction, and employee productivity. With us, there are no surprises when it comes to costs. We work on a fixed monthly fee. In addition, we prioritize data protection with robust cybersecurity.
Contact us for a free consultation to discuss your outsourcing needs and how we can help you accelerate growth.