If you’ve ever interacted with NetVU behind the scenes—through registrations, member records, or operational details—there’s a strong chance Dianne Merfeld had a hand in making everything run smoothly. With more than 10 years and 5 months at NetVU, Dianne is a steady, thoughtful presence whose impact is felt every day, even when it’s quietly happening in the background.
From Wingate to NetVU
Originally from Wingate, Texas, and living in San Angelo, TX for the last 10 years, Dianne brings a calm, grounded spirit to her work that colleagues consistently notice and appreciate. When asked what she enjoys most about working at NetVU, her answer is simple and telling: her coworkers and being able to make a difference behind the scenes. That behind-the-scenes dedication is exactly where Dianne shines.
A Dependable Heart of the Team
Ask anyone on staff about Dianne, and you’ll hear words like dependable, thoughtful, patient, and kind-hearted. She’s known for her meticulous attention to detail—handling each member record with the same care she’d give her personal contact book—and for sticking with projects until they’re completed the right way.
Colleagues describe her as a calming presence, someone who brings steadiness to every interaction. She’s also famously thoughtful, often recognizing birthdays, anniversaries, and milestones with handwritten cards. More than one coworker insists she deserves the unofficial title of “Most Card-Giving Staff Member.” If you’ve ever received one of Dianne’s holiday gifts, chances are it’s still sitting proudly on your desk.
And yes—she’s also always the first one on the All Hands call, a small detail that perfectly captures her consistency and dedication.
Holiday Traditions & Simple Joys
With the holidays approaching, Dianne’s favorite tradition is fittingly unique: “Thanksmas,” a combination of Thanksgiving and Christmas that reflects her love of togetherness. Her favorite holiday movie is A Christmas Carol starring George C. Scott, and when it comes to decorating, she’s firmly Team Horseshoe Tree.
One of the most memorable gifts she’s ever received? A paint mare named Squaw, which ties perfectly into one of her lesser-known fun facts—Dianne broke her first horse at just four years old. That same determination and patience show up clearly in her work today.
Her dream holiday vacation spot might surprise you: staying home. For Dianne, comfort, family, and familiarity matter most.
Life Outside the Office
Outside of work, Dianne enjoys researching family history and reading, currently loving the Sam Mason K-9 Dog Mysteries by L.A. Dobbs. She’s an early bird, prefers tea or strawberry lemonade, and her go-to comfort meal is a good steak.
Her world revolves around what matters most to her: family and her two dogs, Olivia and Ruby. If she could instantly master one skill, she’d choose to play the piano, adding music to an already full and meaningful life.
Quiet Pride, Lasting Impact
When asked about her proudest moment at work this year, Dianne humbly answered, “Getting my job done.” That modest response perfectly reflects her character—focused on service rather than spotlight. She credits coworkers Karen and Melissa as inspirations, admiring their passion for serving NetVU members.
One of her favorite NetVU memories is the opportunity to connect with coworkers through fun, shared experiences, like the Music League contests, which helped strengthen bonds across the team.
Why Dianne Matters
Dianne Merfeld embodies what makes NetVU special: dedication, kindness, patience, and a genuine desire to support others. She may work quietly behind the scenes, but her influence is felt everywhere—from accurate member data to thoughtful gestures that make coworkers feel seen and appreciated.
NetVU is better because of Dianne, and we’re incredibly grateful for the care, consistency, and heart she brings to the organization every single day.