What Members Heard at the Town Hall
1. NetVU Today
NetVU Executive Director Jon Gorman welcomed attendees and framed NetVU as a community, not just a network—powered by 300+ volunteers and 13 staff.
Highlights included Accelerate 2026 at Fontainebleau Las Vegas, new Deep Dives, role-based roundtables, and the growing NetVU+ platform.
2. Training + Development
NetVU University continues expanding to include non-product education under the banner NetVU+. Offerings include AI, strategy, accounting, leadership—and future offerings like public speaking.
Jon encouraged participation in the annual satisfaction survey to sharpen community needs.
Jon also doubled down on NetVU’s continued focus on building communities of like-minded members that create lasting connections, and year-round Vertafore solutions-based education led by peers and product managers.
3. Vertafore Leadership on AI
Wendy Steinle (new Vertafore Chief Marketing Officer) introduced herself and shared Vertafore’s commitment to customer-driven innovation. She highlighted ramped-up transparency in AI initiatives and strong alignment with NetVU.
4. Vertafore’s AI Strategy (Vertafore Chief Product Officer James Thom)
Clear message: AI is moving from concept to capability.
Key points:
- Vertafore dedicates 24% of revenue to R&D.
- Stronger integrations across AgencyOne to reduce manual entry.
- Expanding data ingestion models in both Benefits and P&C.
- New tools: churn prediction, cross-sell insights, automation, natural language queries.
5. ReferenceConnect AI
Introduced as a fast, validated insurance knowledge source.
Early adopter program announced. Contact your Vertafore account manager about becoming an Early Adopter. Major showcase planned for Accelerate 2026.