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From User to Advocate: How Vertafore and NetVU Changed My Path—and Can Change Yours

By Brooke Flanagan posted 10-21-2025 07:53

  

A few years ago, I was just trying to figure things out.

I was working at an insurance agency that was going through a major system conversion, and like many in the industry, I was doing my best to keep up with the learning curve. We were using Vertafore products, and while I knew they were powerful, I hadn’t yet seen the bigger picture of what they could really do or how they could shape a career.

That’s when I met Melyssa Mappus, our main contact during the conversion process. The way she handled the project, her deep knowledge of the Vertafore systems, and the way she engaged with the NetVU community completely grabbed my attention. She wasn’t just going through the motions; she was plugged in, informed, and impactful. And something clicked for me.

I remember thinking: I want to do that. I want to be more involved, learn more, and become better.


Taking the Leap

That initial spark of inspiration pushed me to step outside my comfort zone. I started exploring the NetVU community, attending webinars, participating in conversations, and asking questions. It wasn’t long before I realized this wasn’t just a helpful resource; it was a launchpad.

Fueled by that curiosity and drive to grow, I made a bold move. I left the agency where I had started my journey. I knew I wanted more. I wanted to go deeper into the world of Vertafore and truly become part of the community that had started opening doors for me.

And here’s the full-circle moment: I’m now back working with Melyssa Mappus, the very person who inspired me from the start. That reconnection, and this new opportunity, are all thanks to the relationships, reputation, and momentum I built through NetVU and the broader Vertafore ecosystem.


From Curious User to Community Advocate

I never set out to be a “power user” or a community leader. I just followed my instincts to ask questions, stay connected, and keep learning.

What I found in NetVU was:

  • A welcoming community of people eager to help and share

  • Opportunities to contribute and make a difference

  • Connections that turned into friendships, mentorships, and job opportunities

  • A renewed sense of purpose and pride in the work I do every day

Each time I stepped up whether to volunteer, attend an event, or help someone else it came back tenfold. The support I found in this community helped me grow not only my knowledge but my career trajectory.


The Impact on My Future

Because of Vertafore and NetVU, I didn’t just move forward; I leveled up.

  • I expanded my professional network across the country

  • I became more strategic and confident in how I use technology

  • I found mentors who believed in me and the chance to pay that forward

  • I now have a seat at the table in conversations I used to feel on the sidelines of

This isn’t just about software. It’s about building a career and community that support and challenge you.


Why You Should Get Involved

If you’re reading this and wondering if it’s worth the time, trust me, it is. You don’t need to be an expert. You don’t need to have it all figured out. You just need to take that first step.

Join a NetVU call. Ask a question on the forum. Attend a chapter meeting. Introduce yourself to someone who inspires you.

That one step might just change your path just like it did for me.


Final Thoughts

Vertafore provides the tools, but NetVU provides the community. It gave me purpose, direction, and relationships I never expected when I first logged in.

If you're looking to grow your skills, find your people, and open new doors in your career, there’s no better place to start than here.

Get involved. Stay connected. Your future self will thank you

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